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Billing or charges
Charges nobody will explain.
A price that changed without notice, a fee invented at checkout, a renewal on a card you did not know they still had, an estimate that became a bill. The pattern is almost always the same: the charge is instant and the explanation is a queue.
Meanwhile, elsewhere on Companies that suck
Filed under other categories, by people it happened to.
Account suspension or ban2026-08-07
How to document what happened to you, so it counts
The difference between a complaint that gets dismissed and one that gets acted on is almost never how angry it is. It is whether it can be checked. Here is how to write one that can be.
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