1 entry
Everything, newest first.
Every story on the site, across every company: billing, bans, support failures, refunds, privacy, dark patterns and working conditions. The strongest posts name dates, amounts, case numbers with identifying digits removed, and the exact wording that came back.
Billing or chargesA price that changed without notice, a fee invented at checkout, a renewal on a card you did not know they still had, an estimate that became a bill. The pattern is almost always the same: the charge is instant and the e…
Account suspension or banThe account is gone and the notice cites a rule rather than a fact. Appeals route through the same system that just cut you off, and the only escalation anyone reports working is a public post that got noticed. When your…
Support failureChat that ends on transfer. A callback that never comes. The same canned paragraph from three different names, each opening a new case so nobody inherits the history. The complaint is rarely rudeness — it is that the per…
Refunds and returnsRefunds that need four contacts and a chargeback. Restocking fees nobody mentioned. Store credit instead of money. Windows that close while support is "escalating".
Account suspension or ban2026-08-07
How to document what happened to you, so it counts
The difference between a complaint that gets dismissed and one that gets acted on is almost never how angry it is. It is whether it can be checked. Here is how to write one that can be.
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